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Hashtags are used on all social networks now, becoming a critical way to communicate and link information everywhere from Pinterest, to Facebook and Twitter, Hashtags are the key to discovering, communicating and sharing.

Let’s have a conversation about hashtags and demystify what its all about and how to use them once and for all. Your business activity and personal activity will become far more efficient as a result.

The main problem with hashtags

People think hashtags are a bunch of nonsense. Too many people see others using hashtags and think it is okay to assign a “#” to any word, phrase or sentiment, and run with it. Although many people do this, it’s a mistake to underestimate or avoid hashtags because you think it is just a bunch of hipster jargon.

Let’s face it, hashtags are throwing (business) people off.

Hashtag explanation made easy:

A hashtag is a critical way of grouping information together, think of it like a file folder.

If you opened your “filing cabinet” and wanted to find everything about Dogs, you would click on #Dogs. However, the search results might be too large. So, you might then want to create a new hashtag or find one in use that specifies the type of dog, for example #JRT , #JackRussell, or even #Puppy. The cool thing about hashtags is that you can combine them, so if you put all of the above in one tweet, or post on Facebook, you will be indexed in with the related items in all categories for the words you chose.

How do you learn to use a hashtag for business?First, you need to identify where your posts or subject mater fits in. Chances are there is already a hashtag being used for your area of communication.

  1. Find someone who is already active in your field, and then see what hashtags they are using.
  2. If you see one you like, click on it. A new list will open in your Twitter, or Facebook or Google+ that will only include all posts with the given hashtag.
  3. Look at the other hashtags being used as well.
  4. Create a list for yourself of hashtags that you would be a part of, and start using them.

Tip: If looking for hashtags in your business field is overwhelming at first, try searching for hashtags in something that interests you. Have a favorite author, hobby, or sports team? Try the above in those subject areas. Then as you start to follow how the communication flows , you can start looking in your own field. The primary objective is to start seeing the pattern and organization, as well as strategy behind using hashtags. You can not throw hashtags around without a strategy and expect results.

Why are hashtags important?

The beauty of a hashtag is that it brings you into the communication lines of people you don’t know.

When you post without hashtags, you access the people you already know.

VS.Learning how to use a hashtag by Mila Araujo

When you post with hashtags:

  • You make your information searchable by anyone
  • You appear in the stream of the hashtag in question
  • You meet new people
  • You find new resources
  • You discover new opportunities
  • You help people keep track of your relevant posts
  • You build an audience and community

Cut through the clutter

Hashtags also help people sort through a series of posts to zoom in on what is important to them. For example, if you go to my instagram page, you will find photos of soccer, food, scenery, business. Let’s say you only care about pictures of my puppy. Well, you can click on the custom hashtag and you will just see the results from the photos I tagged with that. Custom hashtags make it easy for people to get through all the junk out there. Whether it be on one page, or throughout the social networks.

It’s all fine to use ths for cute things like puppies, but how can you use this for business? Well, for example, I can create a hashtag for insurance, but what will make it easier for people looking to save money on home insurance is if tag a series of posts #Home #Insurance #savings or #homesavings combined with #insurance. The world is a big place, so I can zoom in on my target audience more by adding a hashtag for the city I serve.

You can do this with anything. It just takes some strategy.  Just make sure that what you are linking as your file folders are relevant and helpful. Make it easy for people to understand at a glance the relevance. Don’t try and be cryptic or too fancy, get to the point and start falling into the streams of communication that speak to your target audience.

Starting to see the possibilities?

Building conversation and linking similar topics or items of interest together with a hashtag.

Building conversation and linking similar topics or items of interest together with a hashtag.

Rules for hashtags & brands:

1. Be consistent.

Sometimes you can use a hashtag, and then no one else uses it. So you can get discouraged and think, I won’t use this anymore. Don’t do that. If your hashtag is well thought out, and you want it to stick keep using it. Everything takes time. Be patient, keep posting items with your hashtag, let people know about your hashtag and what it means. Do not give up.

2. Introduce others to your hashtag by sharing their posts while using your hashtag.

For example, lets say you find an article that is hashtagged and it is in an area that your own readers (or prospective readers) would find interesting

  1. Share the post keeping the original hashtags and originators identity (don’t delete the source – thats poor etiquette)
  2. Add on your hashtags.

People who find the article interesting in the original group may also notice the additional hashtags added, and click through to see what’s going on there. They may not check out the other hashtags at first, but eventually if they see the hashtags often enough they will investigate. If they like what they find, or want to contribute to those “files” if we can still continue to relate to my file cabinet example, then they may adopt the hashtags. Be consistent, share the hashtag with valuable and relevant information and people will start to join you in your “Hashtag community”

When similar hashtags are often referenced together, and this applies for Facebook, Google+ or Twitter.

Hashtags to access and participate in chats and communitiesBusiness use of hashtags for fun - building community - advertising and contests

Once you start to understand hashtags and how clicking on a hashtag can bring you to a series of related articles, you will also be able to click through and join in conversation about the articles or other topics. Many organizations and communities are using hashtags to have live conversations, Q&A periods or even consistent 24 chat on a subject. Usually the organization or group will have their own hashtag. Some conversations are scheduled weekly at the same time, and others happen around the clock. Check out this article here for more info on tweet chats.

Using hashtags for fun and nonsense may be good for business

In the screen shot here, you see how David’s Tea started a conversation hashtagging a picture with #Teapotblowing resulting conversation and other items become linked as others participate. The top post is the last one, where I also link in a new app called Definer, which is also really cool, where you can define new words and phrases, as you want to.

I linked them into it using a hashtag, while still maintaining the original hashtag – expanding the potential reach of the original idea and bringing more people into the conversation. In this same picture you see how another user hashtagged their entry for a teapotblowing contest. Suddenly David’s Tea takes their own personalized hashtag and turns it into a movement. If a hashtag is interesting it will generate activity and perhaps a following and new community. Example two with international reach Business use of hashtags for fun - building community - advertising and contests

Hashtags look funny but they have strong business value.

Next time you see a hashtag, I hope that having read this article helps take the oddity of it all and makes you realize that there is great opportunity for learning, connecting and reaching new people and communities. The hashtag is pretty cool. What do you think?

How are you using hashtags?

Do you think you are ready to give them a try?

 

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  • LittleAnimation

    “The beauty of a hashtag is that it brings you into the communication lines of people you don’t know.”
    ^ This is so true!

  • Great post.  Since many people are searching hashtags they open the conversation up to a wider audience.  But you shouldn’t over do them.

  • Mila such a smart post! Why waste your time? Go heavy on hashtags to speak a targeted message and network with targeted buddies. Also, your use of HT’s programs people to respond. Never stop using them!

  • LittleAnimation Its amazing how many people and how many communities have opened up by following hashtags. #Usguys is a great example! I am blessed by all the brilliant minds I have had the chance to dialogue with and meet – from hashtag to in real life relationships. You are one of them, thank you so much!

  • StephanieFrasco I totally agreee, there is a real balance to be had between the actual item title, or text you want to write, or idea you want to share, and the hashtags. You dont want there to be so many hashtags that no one can decipher what youre talking about or trying to share or say.

     However I will agree with RyanKBiddulph Ryan above in that, if you can fit in the title of your article, or your quote, or whatever the main message is clearly, then hashtag away into various communities! 
    I will often send a post out 2 or 3 times, but change the hashtags in the message to reach different audiences. One example coudl be for Customer service, I might use #CEX #Custserv  then I might redo the same post but gear it to leadership communities, or marketing communities, to keep the post consistent with the community I am going to try and reach I will group together the relevant hashtags.
    Thank you so much for taking the time to share your thoughts here and continuing the conversation, I really appreciate it!! Have an amazing day!

  • RyanKBiddulph Thank you so much Ryan! It’s funny because I think that as we use the networks more we start to forget about how important the hashtags are – not using them really diminishes the reach of a message. I like what you are saying here about being generous in using them, it’s true that we shouldn’t be so shy. 
    In fact there is not much to lose with sending out a post a few times, with a few different hashtags to see the results. It makes it easier for others to see what the post is about but also increases potential reach with each hashtag applied. 
    I am guilty of forgetting about all the amazing hashtag communities I belong to sometimes and not posting with all the related tags. I definitely see a difference when I post with more tags vs. when I just use one or two. I have to remind myself of this often!

    Great tip & reminder, thank you again for taking the time to stop in and add this. Im happy to see you!