Tag Archives: Montreal
An example of outstanding customer service attitude, from somewhere I did not expect. It all started at a red light.
We spend a lot of time training customer service people how to deal with conflict, how to respond in difficult situations. We talk a lot about how to deliver value, go above and beyond. Sometimes it’s the simplest example that pinpoints the essence of good service: in intention, attitude and approach.
The Canada Geese are flying home – a sure sign of spring. More than that however, in Montreal – the real start to spring is the St. Patrick’s Day festivities which include a full out parade.
This year marks the 189th annual St. Patrick’s Day parade in Montreal.
Eric Sicotte, is CEO and founder of APOLLO AGENCY and SICOTTE Recruitment, known as Montreal’s Über recruiter, and former Marketing Director of Canada’s largest independent financial group. He is also the commercial real estate marketer accountable for importing Black Friday to Montreal and the producer of APOLLO Thursdays, Montreal’s most talked about professional networking event.
APOLLO Thursdays have welcomed thousands of guests and helped promote the businesses and careers of hundreds of participants. With a trail-blazing path of success behind him, and still to come ahead, it was an honor to have the opportunity to hear Eric speak and share his wisdom on success in business as the featured speaker at Evenkai’s event this month.
Eric delighted the audience with his presentation : The 25 Golden Rules for Business. Aside from being an incredibly savvy businessman, Eric was genuine and charming as he gave us his background story, and generously shared what he felt have been the keys to his success.