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Author Mila Araujo

Mila Araujo

Mila Araujo is a Social Business Strategist, Writer and Speaker, she has a diverse background in management, public relations, non-profit, and events; she is a Director of Personal Insurance at Ogilvy & Ogilvy, Montreal. Mila is a contributing author for several online sites, including “12 Most”, Business2Community, “Winning at the Insurance Gamble”, "Grow" and her own blog "Perspectives" featured in AllTop. Mila is passionate about connecting people, non-profits, employee engagement, leadership and using social tools for driving business to new levels. My Google Profile+

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#KredCrew Assembles in San Fransisco for Summit on Influence & #SocialGood

A Summit on Influence and Social Good Kred assembled an awesome group of influencers to participate in the discussion: how can influencers effect social good, drive change? Taking all the right ...

5 Mindsets on Social – Bringing The Heart of Your Business Into Focus | #custserv

This post continues my series, which began with  “If  You Don’t ‘Get’ Social Read This.”  The series focuses on clarifying some popular misconceptions about Social Media, and spotlights some of the trends and p...

Opportunities for Real Estate and Insurance Professionals in Social Media – #140MTL VIDEO

Over 30 speakers will presented on May 15th at the 140 Conference Montreal. Great Minds, sharing great ideas for business and online success. As one of the amazing features of the conference, we held a panel d...
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#140MTL Update – 8 days to the conference! Have you saved your spot?

An update on #140MTL I love this quote by Christopher Reeve, tweeted out by JD Andrews. JD is a person I met on Twitter, who I follow for his wonderful travel insights, links and pictures - if you don't ...
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#140MTL Conference An Introduction by @Milaspage : Bringing the Event to #Montreal #SocialGood #SocialMedia

   Why bring this conference to Montreal? We have a beautiful city, a unique culture, and the idea was that this conference would allow us to bring some wonderful people to discover Montreal, and in turn...

Strategy: Get Smart with Social Media Contests – Getting Results That Stick

"Need more followers? Hey, why not have a contest!" More and more, one of the strategies suggested in gaining readership, fans or followers are contests. You hear about this, think its a great idea, decide what...

In Social Media, It’s the “Nice Guys” Who Win | Accountability |Customer Service | Leadership #custserv

Who hasn't heard the saying "Nice guys finish last"? For the most part, every "nice guy" (and gal) out there has probably thought it at one point or other in the business world as some strange turn of events le...

Why Social Media is Not “Just for Major Brands” – It’s For You. | #Custserv #140MTL #CEX

In my post "If You Don't 'Get' Social Read This" I compared your online presence to a store, if you just have a web page up with a form that allows you to sell your product, it's like having a store with no one...

How to Use Storify The Right Way to Engage Community & Wow Customers

Storify is a tool that many people have probably not given enough consideration to from the business perspective.  It allows an opportunity for bringing engagement to a new level by joining community, building ...

One Minute in Exceptional Service | Customer Experience #in #CustServ

An example of outstanding customer service attitude, from somewhere I did not expect. It all started at a red light. We spend a lot of time training customer service people how to deal with conflict, how to ...
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Copyright 2014 Mila Araujo
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